HELPING HANDS MOBILE CATTERY SERVICE
                                           Board of Boarding ? You need us !
                                            

                    HELPING HANDS  ©

                              MOBILE CATTERY AND DOG SERVICES

A STRESS FREE ALTERNATIVE TO BOARDING !

HELPING HANDS MOBILE CATTERY SERVICE

" Your Cat Holidays At Home When You Go Away "


Launched in 2007 Helping Hands have been pioneering the way in Domestic Pet Care Services


Boarding your cat can be very stressful so what's the alternative ?


Helping Hands Mobile Cattery Service !



( Katy always enjoys her holidays at home, 

this little video was taken at one of her visits )

Purring along from Blaydon to Birtley and everywhere inbetween 


Give us a try......You'll be glad you did !

Q. what is this service and how do i book ?

There is nothing better than leaving your cat happy and content at home when you go away, that's where we come in......


Helping Hands Mobile Cattery Service provide high quality care at fair prices. We work on the same format as a Cattery, We feed and care for your pet, clean their area, administer medication if required but the difference is your Cat stays at home !


We are the original Service to design a specific home visiting service just for Cats and small domestic pets. Our format has been copied many times over but if you want to experience genuine professional Cat Care and not a Copy Cat ... you need Helping Hands !


Dawn and Her Cat Ladies offer a superb service so you can go off on your travels happy in the knowledge that your pets and home are in great care. The Mobile Cattery Service is available everyday of the year. If we key hold for a client they can even book their service for the same day that visits are needed and already have left home ! Our short notice availability has always been very popular with our clients especially for family Emergencies /  Work Crisis / Last minute trips away.


Clients can book their service anytime by email, text or phoning our office. For New clients wishing to join us , When you enquire about the Mobile Cattery Service we will give you your personal quote and all the information you wish to know to help you to decide if you would like to use our service or not. Once you have decided to make your first booking Dawn will arrange a consultation with you at your home to go through all your requirements then your ready to use the Mobile Cattery Service as and when you wish, its that simple. 


All the Photo's and Video's on our website are of pets who happily holiday at home with Helping Hands !



WANT TO KNOW MORE ?  BELOW ARE POPULAR QUESTIONS WE ARE ASKED 

Q. Is the Business and Staff Insured ? 

Yes, Helping Hands Mobile Cattery service are fully Insured for .....
Public Liability 
Employers Liability 
 Care, Custody and Control 
 Replacement Key and Lock cover 
Clients Keys when not in use are kept secure in our professional office in specialised wall mounted key safes

 
Q. Are Your Staff Vetted and Checked ?
Yes, all members of the Team are thoroughly vetted before they start their journey to become a professional Cat Lady / Cat Man. The Owner and manager of Helping Hands Mobile Cattery Service Dawn Jarrett, has a high criteria for applicants to meet before they even get an interview for a position. Dawn personally interviews all her candidates in their own homes and there is a 3 month probationary training period for all new employees to pass before becoming a fully fledged member of Helping Hands


Q. Who will be visiting my pets ?
Once you become a client of Helping Hands, only we take care of your pets, we don't collaborate with other services or outsource your bookings, which is common practice between some Pet Services. Our Clients know that only a Helping Hands member of Staff is Visiting your Pets


Q. Do you close down for Holidays ? What if its bad weather will you still visit my pet ?
We are always open for business. We are never closed, fully booked, off sick or on holiday, we provide our service everyday of the year. We will always visit your pets, we are very experienced in travelling to the visits in all weather conditions including floods and heavy snow. We invest in vehicles that keep us Mobile especially in severe weather, including a Toyota RAV -4x4 and Mazda Cx5 -4x4 



                                   Q. What does a daily visit include ?  

We Feed your cat (s) , clean and wash their food and water bowls at every visit. Leave fresh water at every visit. leave treats ( if allowed ) to hunt !

Scoop / empty litter trays and clean the pets area at each visit

Chat, fuss and play with your pet

Grooming

Administer medication or vitamins

Pick up your post 

Open / Close curtains or blinds

Feed your fish

Water your house plants ( on request)

Alternate lighting between rooms
 
Put the TV / Radio on (using timers or the TV's own sleep mode)

We make your home have a "lived in look"

We take away and dispose of used litter, uneaten food, empty pouches/cartons etc.

Put Wheelie Bins out / in (on request)

Send text messages, put photos on our Facebook page so you can see your pet when your away 

If any veterinary emergencies occur we take care of all that for you (any costs are settled when you return)

We fill in a daily report sheet ( cat-a-log)  we leave this for clients to read after the booking has finished, so you know what we did at each visit and by which Cat Lady.

Clients booking 14 visits or more receive a complimentary gift of fresh milk and biscuits for their return home !

Q. How much does a visit cost ? 


ONLY £8 PER VISIT.... The fee includes unto 3 cats then its only £1.00 per additional cat. 

Please note clients who book short notice between 2pm and 6pm for a same day teatime visit are charged our small key collection fee of £5.00, this is to cover the staff members fuel and travel time to collect your key and information from our office 


What you need to know 

Please Read our full terms and conditions on our T & C page. 

You are agreeing to our terms and conditions when you use the service.


Looking to Join us ? Please be advised to book your consultation in advance of your planned trip. In peak seasons the " meet and greet"  appointments diary books up fast. Arrange your consultation earlier rather than later, then you can relax and enjoy the experience of being a Helping Hands Client ! 

Please Note ....Consultations are for information purpose only for Helping Hands  to gather all the necessary details of the client and their pet (s) Consultations are only available to new clients who want to or have booked our service. A small non-refundable deposit may be taken at your consultation which is then deducted off your first booking fee. 

KEYS. Clients can provide a key at their consultation or drop one off to us at our base in Dunston. We can collect a key from you for a small fee of  £5.00

Short notice booking fee of £5 is charged if booking after 2pm on the same day that a teatime visit is required. This is to cover the allocated Cat Ladies fuel and travel time to come and collect your key and information from our office


Your pets welfare is our priority. This service is for daily visits, we  DO NOT provide a service to visit every other day.

During Christmas holidays if a booking is running before and after Christmas day, clients cannot skip a visit on Christmas day. Due to past experience when clients friends or family are suppose to call on Christmas day but don't,  it leaves the pet without a visit for potentially over 48 hours. Our duty of care is to the pets, therefore Helping Hands Policy is to visit at least once every day.

All pets booked in on Christmas day receive a special gift off Santa Paws!