* Saturdays are charged at the rate of Time and a Half for Dog Walking Services, excluding Clients booking 3 walks per week.
* Sundays are charged at the Rate of Double time for Dog Walking Services excluding Clients booking 3 walks per week.
* Christmas Day is charged at the rate of triple time, Boxing and New Years Day is double time for Dog Walking Services
* Easter Bank Holiday Monday is charged at the rate of Double time for Dog Walking Services, the rest of Easter weekend is normal rates.
* Collection times for Dog walking service start from 10am until 2pm. Early morning or evening walks are available
* Fee's for pet services are payable in advance. Payments of £100 or more have to be cleared before your service starts. Helping Hands enforce a penalty charge of £15 for any cheques that are refused by a clients bank.
* Helping Hands cannot provide service for high rise apartments unless the client lives on the lower level first 2 floors
* We charge a £5 clean up fee for any visit where we have to take extra time to clean any unexpected dog / cat fouling or diarrhea in your property, We provide a basic clean, any floorboards, upholstery, carpets needing professional cleaning is the responsibility of the client.
* You will be charged your days fee if 24 hours notice to cancel your service has not been given.
* Helping Hands Provide Maximum care for your pets but will not be liable for any pets who run away or become ill if not informed by owners of health problems or if dogs are in season.
* Cients will be responsible for their dogs to be vaccinated and have flea / ear mite treatments to attend dog walking service
* Rates are subject to change
* Helping Hands Pet Services are an independent business and do not provide services for People who work in the same industry or who wish to out source their work or Clients to us on a temporary basis.
* Helping Hands Pet Service reserve the right to refuse service at any time